Thank you in advance for any advice you might be able to offer. I took the MEMORY.DMP file (which is available for anyone to peruse upon request) and tried my best to analyse it using the tools available, and it seems to point to hidusb.sys, though I am unsure as to how to trace the problem any further.Īll RDSH servers are patched with latest crticial/security patches as of a week ago.Īny possible thoughts as to avenues I could explore to diagnose/resolve this issue? I have tested one of the RDSH servers by removing it from the connection pool and left it running without clients for a number of months and it has so far not given me any problems. I have disabled USB power saving on the serverīut this does not resolve the issue. Sometimes the BSOD happens only once, but then other times it will BSOD three or four times in a row shortly after coming up from the previous BSOD reboot.įrom what I can gather, Windows is attempting (and failing) to instruct some device attached to the system (presumably via one of the remote sessions) to enter into a power saving mode and BSODs as a result. The server automatically reboots after a period of The crash took place in the Windows kernel. It usually happens when it has drifted or drifts off into ‘Sleep’ mode. After removing Norton Security, I used the Tablet for about 6 hours straight with no BSOD 'Driver Power State Failure' errors. Can anyone advise on how to fix this BSOD and message DriverPowerStateFailure that ocassionally appears on my trusty Windows 7 Pro 32bit Lenovo/IBM T42p laptop. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. I got a recommendation from the Microsoft Community to uninstall Norton Security (using the Norton Removal Tool) and just use Windows Defender for anti-virus protection. However, intermittently (doesn't seem to be any rhyme or reason that I can ascertain) one of the servers (it can be any of the three) will BSOD with a bugcheck of 0x0000009f (DRIVER_POWER_STATE_FAILURE). Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. The clients connect fine and all applications and hardware devices The platform is accessed using HP Thin Clients via the Gateway's RDWeb feed. We have an RDS platform (single GW/CB/Lic server - Windows Server 2016, 3 RDSH servers - also Windows Server 2016). If I have submitted in error, please let me know and I will redirect my query elsewhere. Not sure if this should be asked here or not.
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